In order to use youre-mail account, you first need to configure your mail client. Here we provide you with step-by-step instructions .
We recommend using Mozilla Thunderbird as your e-mail client on your computer. You have to install this program on your device first. Various settings in the e-mail client also apply to other e-mail programs. E-mails can also be accessed via webmail with a web browser.
An e-mail account at
m_name) and password. Your e-mail address is
@your_domain_name). There is an incoming mail server and an outgoing mail server, which you need to configure for your e-mail client (e-mail program) to work.
Under Linux you can install it using the package manager or the software manager of your distribution. Use the following commands for specific distributions:
Debian, Ubuntu & co:
apt install thunderbird
RHEL, Centos, Fedora, … :
yum install thunderbird
dnf install thunderbird
Windows and OSX: You can install Thunderbird manually by downloading it from https://www.thunderbird.net/ or via package managers such as winget or homebrew.
Terminology: IMAP, POP3, SMTP
When configuring your e-mail program, terms appear that are important to understand, because they affect how you retrieve e-mail from our server. The SMTP protocol (Simple Mail Transfer Protocol) is used to feed and exchange e-mails. IMAP (Internet Message Access Protocol) and POP3 (Post Office Protocol Version 3) are available as protocols for retrieving e-mail from our mail server.
By choosing one of the two receiving protocols, you define the way you work with your e-mail correspondence. Whether you use IMAP or POP3 to fetch your mails depends mainly on your e-mail usage.
IMAP works in a way that users can leave their emails, folder structures and settings on the mail servers. The clients access the information on the servers directly online. An IMAP user keeps his/her mails on the servers and, even across multiple and different clients, always has uniform access. This is usually what you would want since you can access your emails from different machines and clients without worrying about local backups.
With POP3, on the other hand, after logging on to the mail server, all e-mails are downloaded from the mail server to the client. If you have configured it this way, they will be deleted from the mail server and will only be available on your client. So you cannot access your mails from a second device.
In short: If you would like to access your email from different devices, you can use IMAP. If you only use one device to read and send e-mail, you can use POP3, but you have to take care of backing up & locally storing your emails.
If you are unsure: You should use IMAP.
The first time you start Thunderbird you will be asked for your e-mail address. Then the program automatically tries to find the appropriate settings for your e-mail account.
When adding a new account:
- First fill out your name, email address and password sections.
- Click Configure manually… at the bottom.
- Fill out the settings for INCOMING and OUTGOING with the information below:
INCOMING Protocol: IMAP Server: mail.servus.at Port: 143 SSL: STARTTLS Authentication: Autodetect Username: m_username
OUTGOING Protocol: SMTP Server: mail.servus.at Port: 587 SSL: STARTTLS Authentication: Autodetect Username: m_username
If all e-mails have been deleted by mistake, a simple e-mail to email@example.com is sufficient and we will restore your mail account.