Toolbox Cloud E-mail

Cloud menu personalization

You can make some settings within your cloud instance, for example which apps should be displayed in the menu bar. You can also activate a new side menu for greater clarity. In this guide, we will show you how to do this and what options you have.

Personalize menu bar

Since we offer our members a variety of tools (you can find an overview here), but not every user wants to/can use all of these tools, we have set up the option for users to decide for themselves which apps should be displayed in the top menu bar. With just a few clicks, you can set this selection yourself and of course change it at any time.

To do this, go to the personal settings via the profile button at the top right. In the window that now appears, go to “Custom menu” via the side menu on the left. Set the first item “Enable the custom menu” to “Yes”, scroll to the bottom of the page and click on save. Now you can personalize your menu.

Top menu

Under “Applications kept in the top menu” you can select which tools should be displayed in the top menu bar. To do this, click on “Show and hide the list of applications” and select the apps you want to keep in the menu bar. When you are finished, don’t forget to click on “Save” at the bottom of the page.

With “Applications kept in the top menu but also shown in side menu” you can also activate a side menu (open with CTRL + O). Note that only apps that also appear in the top menu bar can be displayed here. Apps that are not displayed in the top menu bar will not appear in the side menu. However, you can display fewer apps in the side menu than in the top menu bar and thus ensure greater clarity.

Applications – Customize sorting

Here you can adjust the order of the top menu bar and side menu. The order set here is used for both menus, independent sorting is not possible.

To do this, open the list of all available apps via “Show and hide the list of applications”. You can drag and drop the individual apps to the desired position. Once the order has been set, save again using the button at the bottom of the page.
Note that all available apps are displayed here, even if you have no longer selected them in the menus. These apps are still ignored or skipped in the menu. For a better overview, you can simply drag these apps that are not displayed to the end of this list to be able to sort the displayed apps better.

Tips

FAQ

If all e-mails have been deleted by mistake, a simple e-mail to office@servus.at is sufficient and we will restore your mail account.

By default every user is given 10 GB space. Of course if you really are in need of it on a regular basis, we will gladly raise the limit!

But please note that normally we kindly ask our members to reconsider how critical all the data they would like to keep on cloud is, before asking for an expansion. Also if it’s really necessary for their daily use for collaboration and important data.

As for the time being cloud.servus.at is not intended to be a data-storage solution for large archives, but rather for important documents and collaboration focused content for day-to-day workloads.

Even though we would love to offer unlimited storage to all our members, because of the limitations we have within the data center, it is not a sustainable or a realistic scenario for what we can currently offer.

You can drop an e-mail to office@servus.at and request an increase if necessary.

Sure, you can also communicate encrypted in the cloud webmail. For this you need the browser extension Mailvelope. Mailvelope is available for Firefox, Chrome (also for Vivaldi) and Edge. Besides the key management you have to make sure to add servus to the preconfigured e-mail providers. To send an encrypted reply, you don’t click on the blue “Reply” button at the very bottom as usual, but there is a transparent button in the middle of the message that triggers a pop-up window to send an encrypted or signed message.

No, we did not enable server-side encryption. And this is for three main reasons:

  1. It was still in an experimental phase until very recently.
  2. It requires more server-side processing power.
  3. It is possible for you to make use of end-to-end encryption using the new versions of the clients.

This way we can make sure that for the average user there is no extra layer of complexity. And in case of a recovery from a disaster scenario, there aren’t additional potential issues.

For users who require encryption because of sensitive information: we are currently testing out the new production ready end-to-end encryption feature. Once it is enabled we will update the documentation on how to set it up.
In the meantime you can use a solution like VeraCrypt in order to encrypt folders and only decrypt them locally on your device while only synchronizing encrypted data.

Yes, you can connect to the cloud service via WebDav in your file browser.

Server: cloud.servus.at
Type: SecureWebDAV(HTTPS)
Folder or path: /remote.php/webdav/

User details:
Username: m_name
Password: The password you use to retrieve your mail.

Or on the other hand you can install desktop clients that automatically synchronize a folder in your file system with Nextcloud. See https://nextcloud.com/install/#install-clients.

Yes. You must provide a folder with the appropriate sharing rights and send the link to the specific person or group. Read more here.

Probably your file is too big. If you are uploading via the web interface files must not be larger than 512 MB. Otherwise you can use the desktop client, which does not have any upload limits. To avoid errors while uploading, we also recommend using the desktop client when dealing with many or large files.

Multiple files are downloaded from the servus cloud in archive form as .zip (top right download button). Under Mac OSX and Windows (older than Windows 7) it can happen that these .zip files are not recognized correctly and cannot be unpacked. Only additional programs like 7-Zip can help. For OSX there is also keka which uses 7-Zip as a basis.

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