Toolbox Cloud E-mail

Setting up servus cloud

Software Nextcloud

Here you will find some useful tips and links that will help you with extending your use of servus cloud. Read more about how to use the desktop client, mobile apps, etc.

How to access your cloud account

Nextcloud, like other commercially available cloud storage software, is accessible through your browser via a web interface for all the integrated tools it offers.

Once you become a member and already have a servus email address, you can login over at using the credentials you received:

username: m_name (same as email username)
password: passwd (same as email password)

Configure your account

If you are logged in to the servus cloud, you can automatically share files with all or selected servus members within the cloud. In the contact list you can find all cloud members. However, since not everyone knows the username of your servus mail account, you can share your real name with the community at

Use the Desktop Client

For file synchronization, especially for multiple (or large) files, and reliability we strongly recommend using the desktop sync client.

You can start by downloading the client on your device over at and login with your credentials to follow the steps of the installation wizard:

  1. When asked for the server address use:
  2. It will open a browser session for you to login and grant access to the client.
  3. If asked, login, and click “Grant Permissions”.
  4. The installation wizard will then continue with the next steps to configure which folders you would like to sync on your device locally.

Find the official documentation here.

Use the Mobile Apps

There are several mobile apps that help you use different functions of Nextcloud on your phone, including access to your files, calendar and contact synchronization on Android and a separate Talk app.

For iOS:
For Android:

Other App Integrations

You also have the option to use Nextcloud with applications that support Nextcloud sync integration such as Outlook & Thunderbird (, Joplin ( or ONLYOFFICE (

Further Help

The Nextcloud User Manual is an extensive documentation that covers all the details on how to use Nextcloud. If you cannot find what you are looking for here, then the user manual will probably be of help to you.


If all e-mails have been deleted by mistake, a simple e-mail to is sufficient and we will restore your mail account.

By default every user is given 10 GB space. Of course if you really are in need of it on a regular basis, we will gladly raise the limit!

But please note that normally we kindly ask our members to reconsider how critical all the data they would like to keep on cloud is, before asking for an expansion. Also if it’s really necessary for their daily use for collaboration and important data.

As for the time being is not intended to be a data-storage solution for large archives, but rather for important documents and collaboration focused content for day-to-day workloads.

Even though we would love to offer unlimited storage to all our members, because of the limitations we have within the data center, it is not a sustainable or a realistic scenario for what we can currently offer.

You can drop an e-mail to and request an increase if necessary.

Sure, you can also communicate encrypted in the cloud webmail. For this you need the browser extension Mailvelope. Mailvelope is available for Firefox, Chrome (also for Vivaldi) and Edge. Besides the key management you have to make sure to add servus to the preconfigured e-mail providers. To send an encrypted reply, you don’t click on the blue “Reply” button at the very bottom as usual, but there is a transparent button in the middle of the message that triggers a pop-up window to send an encrypted or signed message.

No, we did not enable server-side encryption. And this is for three main reasons:

  1. It was still in an experimental phase until very recently.
  2. It requires more server-side processing power.
  3. It is possible for you to make use of end-to-end encryption using the new versions of the clients.

This way we can make sure that for the average user there is no extra layer of complexity. And in case of a recovery from a disaster scenario, there aren’t additional potential issues.

For users who require encryption because of sensitive information: we are currently testing out the new production ready end-to-end encryption feature. Once it is enabled we will update the documentation on how to set it up.
In the meantime you can use a solution like VeraCrypt in order to encrypt folders and only decrypt them locally on your device while only synchronizing encrypted data.

Yes, you can connect to the cloud service via WebDav in your file browser.

Type: SecureWebDAV(HTTPS)
Folder or path: /remote.php/webdav/

User details:
Username: m_name
Password: The password you use to retrieve your mail.

Or on the other hand you can install desktop clients that automatically synchronize a folder in your file system with Nextcloud. See

Yes. You must provide a folder with the appropriate sharing rights and send the link to the specific person or group. Read more here.

Probably your file is too big. If you are uploading via the web interface files must not be larger than 512 MB. Otherwise you can use the desktop client, which does not have any upload limits. To avoid errors while uploading, we also recommend using the desktop client when dealing with many or large files.

Multiple files are downloaded from the servus cloud in archive form as .zip (top right download button). Under Mac OSX and Windows (older than Windows 7) it can happen that these .zip files are not recognized correctly and cannot be unpacked. Only additional programs like 7-Zip can help. For OSX there is also keka which uses 7-Zip as a basis.

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